Call: 1-844-400-9559

PILGRIMAGE PREPARATION GUIDE

checkGreetings Brothers and Sisters in Christ,

Your upcoming pilgrimage to the Holy Land will be full of spiritual activities and sightseeing adventures that will last you a lifetime. We do include some free time for recreation, such as shopping, culture dinner and unique surprises along the way. All tour activities are optional, and will depend on your individual stamina as you manage the terrain. Some of you may desire free time to pursue your own interests. You are welcome to refrain from participating in any aspects of the tour (no refund can be issued for any aspects of the tour which you choose not to participate in). Additional costs may also be incurred by you for these pursuits which are not covered by the tour. You will be responsible for these costs which may include taxi fare, admission fees and more.

It is also important to note that there is a certain amount of walking and the terrain varies greatly throughout your pilgrimage tours. You will encounter hills, unpaved streets, and cobblestone streets. Please be sure to wear comfortable walking shoes like tennis, rubber sole and other types that will grip the surfaces.

Prior to your pilgrimage one should begin preparing physically as well as spiritually for your journey. Possibly develop an enthusiastic walking group that meets on a regular basis.

• If not accustomed to physical activity begin walking 1-2 times a day; build up to 1-2 miles.
• If possible attend daily Mass. Spend quiet time in church to reflect upon your upcoming journey.
• Pray to Jesus and His Blessed Mother to open your hearts and minds to be responsive to new perspectives, ideas, spiritual togetherness and reconciliation you all will be sharing.
• Learn How to Pray the Rosary and begin praying the rosary daily if possible as a group.

Terms and Conditions:
Registration and Final Payment:

• At registration you payed a Deposit. This is applied to your balance.
• Travel Group Deluxe Protection Plan may be purchased separately and is recommended.
• Payments may be made to your balance at any time.
• Utilize our Credit Authorization Form for regular payments, a 3% fee applies.
• Consider installments of $900.00 increments every few weeks or months prior to final payment date.
• Your final payment is due 90 days prior to your departure date.
• This includes your airline tickets, ground transportation and allotted meals.

PREPARING FOR YOUR PILGRIMAGE
New Security Procedures:
• All liquids, gels and aerosols carried in your personal carry-on bag onto the plane must be in three-ounce or smaller containers.
• Each traveler must remove these items and place them in a bin or on the conveyor belt for X-ray screening. This takes time and slows the screening process.
• Larger containers should be stored in your regular luggage that will be placed in the boot of the plane.
• Pack all these items in the appropriate Ziploc clear plastic bag.
• Any other security measures per airline policies.

Visit the TSA (Transportation Security Administration) for complete details.

 

General Information Regarding Your Documents, Flights, Arrival & Travel:

Final Documents:
You will have your final documents 4 weeks prior to your departure date. Most of your final documents (hotel confirmations, emergency contacts, general trip information, travel tour badge, international phone connections, etc.) will be included. Airline E-Tickets will be sent to you electronically and a copy will be available.
• A final passenger list will be sent to you prior to E-Ticket ordering. Review the list to assure your name is correct. Notify us if there are any discrepancies.
• E-Tickets that are ordered incorrectly will require a change fee. This fee will be paid by you.
• Review your tickets to ensure that your name on the tickets is an exact match to that of your passport.
• Note that the name field on your tickets is correct. It will be 19 characters long, therefore names exceeding this length will be cut off (this is not a problem, as your actual reservation contains your full name).
• Your first and middle name may be together (MICHAELVINCENT BROWN)
• Review the itinerary to ensure that all departure and destination cities, as well as dates are correct.
• Notify us immediately should any discrepancies be found.

Please note that late payment/bookings can cause delay coordinating everyone’s final documents.

International Flights:
Check in for your international flight three/ four hours prior to the scheduled departure time.
• Passengers must personally check their luggage at the airline counter.
• Advise the airline representative of your final destination upon check-in so that you will not need to claim your baggage and recheck it during flight connections.
• Our pilgrims travel from across the USA. You will be traveling independently for all flights until your arrival at your final destination.
• A tour guide will not join you during your flights. They will meet you at your final destination.
• Nativity Pilgrimage attempts to centralize as many pilgrims as possible on the same flights, so you may arrive/depart on the same flights (for additional information see "Arrival Procedure" below).

Airline Connections:
Nativity Pilgrimage must book your airline reservations based on the routings provided to us by the airlines, including connection time, cities for connections, and partner carriers.

• Airlines determine the standard for the required minimum connecting time to transfer from one gate to another for each specific airport.
• At times, the connection times provided by the airlines may be tight (i.e. 45-60 minutes) and require passengers to make haste during their connections.
• There are times when the connections are long, due to the flight availability at the time of booking.
• We are subject to the rules, regulations, and availability of the carriers we work with.
• We also must ensure that all reservations correspond so that each pilgrim is able to meet the group transfer to/from the airport to hotel and hotel to airport.

Airline Tickets:
Your ticket is purchased at a Group Rate; This is lower than regular Economy. They are issued to us approximately 15-25 days prior to your departure date. Unfortunately, all of the airlines process Group tickets this way. There are no exceptions.
Some airlines now require that we provide e-tickets in place of paper tickets.
• At check-in, you should be ready to provide your flight itinerary and passport to the agent.
• Paper tickets, and boarding passes, must be present in order to check in and board the plane.
• Your tickets will be e-mailed to you.
• If you don’t have an e-mail then it will be mailed to you.
• Check the name to make sure it is spelled correctly.
• If your ticket has an error then contact us immediately so we can correct it.
• Your seat assignments will be random.
• Review the airline website for information on Seat Changes and Upgrades.
• For international flights it is recommended you arrive 3 hours prior to check-in.
• Your Passport must not expire within 6 months of your travel date.
• Passport expiring 6 months or less need to be reissued.
• You’re are responsible for any Visas necessary for your trip.
• Review the information on luggage and carry-on.

Airline Mileage Accounts:
Contact the airline you are traveling directly to open a mileage account and to obtain credit for the miles flown on your pilgrimage.
• Remember each airline will have different rules and regulations for their Mileage Accounts.
• It is your responsibility to contact the airline directly for these Mileage Accounts and any upgrades you are requesting.
• Airlines offer upgrades to Economy Plus, Premium Plus, Business Class and First Class seating for additional fees or Mileage Plus points.
• Nativity Pilgrimage is not responsible for any upgrade and cannot guarantee any upgrades or changes in your seating arrangements.
• Your reservations are booked at a Group Rate Economy Price Ticket. This is factored into the total price of your Pilgrimage Tour Package. This keeps our pricing competitive and allows us to offer the best tour package rates in the industry.

PREPARING FOR YOUR PILGRIMAGE

What should I do if I want to change my ticket?

If you would like to change your ticket for any reason once it has been issued you MUST work DIRECTLY with the airlines. You will incur additional costs (minimum of $200 per person) for such changes. Many airlines will upgrade you to Economy Plus and Business Class at the gate or when you check in. This is based on the availability of seats. It is generally less expensive to do it this way.

Dietary Meals:
Nativity Pilgrimage is not responsible for your special inflight meals.
• Those having dietary restrictions and needing a special inflight meal are required to contact the airlines prior to their designated departure to order their meal.

Health Precautions:
Staying Healthy
While visiting certain countries, vaccinations are necessary for tourists; however, trips to most European countries do not require vaccinations. Your flights are long and you may be exposed to the flu virus. Individuals traveling in the late fall or early spring may consider getting flu shots.

No inoculations are necessary when traveling Israel from the US.
• Consult your health care provider if you have any concerns.
• Tap water is safe and drinkable in Israel, except at The Dead Sea.
• Although Israeli water is safe, the presence of various minerals in the water may make you a bit queasy. Though in small amounts and for teeth brushing, local water is fine. For this reason, bottled water could be a good investment.
• In Jordan and Egypt (Sinai), tap water is not drinkable. Bottled water is essential.
• Jet lag is among the most common health ailments that visitors to the Holy Land will experience, even seasoned travelers.
• Upon arrival, spend the first 24 hours adjusting your internal clock to the new time zone.
• By eating and sleeping according to the local time, your body will quickly adapt to the change.

Travel Warnings:

US State Department Travel Advisories: For up to date US State Department travel advisories you may visit:
https://travel.state.gov/content/passports/en/alertswarnings.html

The Travel and Tourism industry in Israel and the Holy Land countries is extremely important to their economy. Despite the news of the past few years, the chance is actually greater that you'll be involved in a traffic mishap while in Israel.

Arrival Procedure:

• After disembarking from the plane you will clear immigration, and proceed to claim your luggage. You will exit the baggage claim area into the arrival lounge where you will be greeted by our driver and/or your Tour Guide displaying a sign with your Group (Trip) name and/or “Nativity Pilgrimage”. You will then all be transported to your hotel.

• If your plane arrives late, or you are re-routed you may miss the group transfer which is included in your package. In such circumstances you will need to pay for your separate private transfer, whom you may submit, a claim to the airlines for reimbursement upon your return to the USA.

Luggage:

It is suggested that you attempt to travel with one piece of checked -in luggage and one carry-on. International air carriers are becoming stricter about the size and weight of baggage and carry-on luggage. Most airlines allow one carry-on and one piece of luggage not to exceed 50 lbs.

• Size and weight limitations vary from airline to airline and even according to destination.
• For your own comfort and that of fellow passengers, please limit the size of your hand luggage to 17x14x8 in. Check this information on the individual airlines you are traveling.
• Due to limited coach capacity we prefer you have a single bag with dimensions not exceeding 62 inches in overall dimensions (length+width+height), and weight not exceeding 50 lbs. (23 kg).
• For health reasons, porters may refuse to carry very heavy suitcases.
• Carry all documents and money on your person but not all in the same place to limit the inconvenience in case of loss.
• Do not keep money, important documents, medicines or jewelry in your suitcase; please leave valuable jewelry at home.
• We recommend a money belt worn inside your clothes, while touring.
• On departure from your hotel, remember to double check that you have your money belt with you, and that you have collected any items left in the hotel safe.
• Never leave your hand luggage unattended or out of sight in public areas, including airports, hotel lobbies or dining rooms.
• Keep ALL medications in your carry-on bag during your trip in case your suit case should be lost.
• Keep a separate list of important numbers, i.e. passport, traveler’s checks, and credit cards, in your handbag or personal carry bag, together with photocopies of airline tickets and the relevant pages of your passport/visas.

Lost or Stolen Items:

Nativity Pilgrimage is not responsible for your lost or stolen items.
• Contact the airline carrier immediately if you have lost luggage or personal items. They will supply you with the proper paperwork to complete and then register your claim.
• Make sure they know your traveling itinerary so they can contact you if your lost items are located.
• We are not able to follow-up on your claim. Contact a family member or friend to handle any inquiries by the airlines until you return home.

Common Sense Rules of Safety and Security:

• Avoid excessive displays of jewelry or cash (carry sufficient amounts for daily needs)
• Use room safes or leave items with the hotel manager.
• Make certain that any valuables are insured against theft.
• Avoid exploration on your own of unfamiliar streets or areas.
• Be especially cautious if you are approached by unfamiliar individuals.

Travel Protection Plans:

Please note that Traveler's Group Deluxe Protection Plan is STRONGLY recommended for all Nativity Pilgrimage pilgrims. Traveler's Plan is purchased as a group rate to keep costs low.
• Traveler’s Insurance cannot be purchased after you have paid in full for your trip.
• For those who have purchased Travel Insurance International Group Deluxe through Nativity Pilgrimage a pamphlet will be included in your final documents. Please refer to this brochure for specific stipulations or questions.

Nativity Pilgrimage will supply you with free basic Trip Protection Plan coverage.

Money:

Major Credit Card (Visa, Master Card) can fill most banking needs. AMEX fees are higher for merchants and they may decline taking it. Same goes for travelers checks.
• Most international banks are open Monday through Friday from 9am to 4:30pm, and a few are open Saturday; ask at your hotel for the location of the one nearest you.
• Your tour guide should provide you with locations that offer the best rates of exchange.
• Use your credit card only at secure places of business (restaurants, hotels and souvenir shops)
• Credit cards offer a reasonable exchange rate and can be cancelled should it be lost.
• Visa and MasterCard are the best options and accepted in many stores.
• Debit Cards are accepted. If lost or stolen there is no protection available by credit card companies.
• Prepaid cards offer some of the same theft and loss protections as a credit card. If you report the loss or theft of a registered card to the issuer, most will restore your original balance and issue a new card.
• ATMs are available in most of the destinations we service, and are very similar to those in USA.
• Refrain from exchanging money at your hotel or local change booths, as the fees are high.
It is recommended that you contact your local bank and credit card companies before departing on your trip to advise them of your itinerary.
"How much money should I bring with me?"
This is an impossible question to answer as each person is different. The type of lunches you prefer can make a big difference (restaurant vs. cafe). Are you planning on purchasing mementos for yourself or loved ones? We recommend that the minimum spending money you should bring with you / budget for, in addition to the suggested tips, is the equivalent of $ 50.00 (US Dollar) per day. Remember, you can always spend less, or bring money home!

Currency Exchange:

The basic unit of currency is the Israeli New Shekel (ILS). For up to date currency exchange rates please visit www.xe.com.

ATM Machines:

ATM machines can be found at most bank branches, post offices, train stations, airports, shopping centers, etc. and are accessible 24 hrs. Remember there is a fee for each withdrawal.

• Banks charge a commission when you withdraw money, especially from the network of bank.
• You should ask your bank for information about where you can use your card and what commissions are charged for withdrawing money.
• Note: You need a four-digit personal identification number, or PIN (six digits won't work), to use ATMs in Israel.
• If you have a six-digit code, you have to get a new one for your trip.
• Be sure to find out your daily withdrawal limit before you depart.
• Also keep in mind that many banks impose a fee every time a card is used at a different bank's ATM, and that fee can be higher for international transactions (up to $5 or more) than for domestic ones. On top of this, the bank from which you withdraw cash may charge its own fee. For international withdrawal fees, ask your bank before you go.
• You can also get cash advances on your credit card at an ATM.
• Credit card companies try to protect themselves from theft by limiting the funds someone can withdraw outside their home country, so call your credit card company before you leave home.
• Keep in mind that you'll pay interest from the moment of your withdrawal, even if you pay your monthly bills on time.

Value Added Tax (VAT):

There is 18% value added tax on most goods and services in Israel. At retail stores, this tax is always already included in the price.
• Upon making a purchase of $50.00 or more at a gift store that has an agreement with the VAT authorities, you should fill out a form at the store and have it stamped there.
• You will be eligible, upon presenting the form and the item, for a 18% refund at the airport prior to departure.
• Do not pack these gift items in your luggage. They should be kept in your hand luggage.
• Tourist services, such as hotel accommodations and meals taken in hotels, paid with foreign currency are exempt from VAT tax.

How to Get Your VAT (Value Added Tax) Refund:

Israel's sales tax, or VAT (value-added tax), is 18%, but you can get most of that back if you spend the required amount or more at any participating retailer.
• You must be over 15 years old, and you must present a passport.
• After you spend the required minimum amount, ask for your détaxe papers. Fill out the forms before you arrive at the airport for departure.
• Be sure to have the forms stamped at the airport customs desks. The customs official may ask to see your purchases so it's best to have them in your carry-on bag.
• Mail the stamped forms at the airport (the store provides an envelope) and the refund process has begun (note - this is only if Israel is your final point of departure back to the U.S.).
• For additional information on the VAT refund http://en.wikipedia.org/wiki/VAT
• All refunds are processed at the final point of departure.
• Mark the paperwork to request that your refund be applied to your credit card so you aren't stuck with a check in Israeli New Shekel (ILS).
• Even if you made the purchase in cash, you can still get the refund on a credit card. This ensures the best rate of exchange.
• If you're considering a major purchase, ask the store policy before you get too involved or be willing to waive your right to the refund.

Tipping:

Tips are an important part of earnings for your escorts, guides and bus drivers.
We recommended the following tipping schedule for Group Travelers:
• Guide: $7.00-$9.00 per person per day (One person on 11 day pilgrimage average tip is $77.00 - $99.00)
• Driver: $5.00-$7.00 per person per day
• Hotels: $1.00-$2.00 per person per day
• Restaurants: $1.00-$2.00 per person per restaurant
• There is no tipping on a credit card receipt. In Israel, the line below the amount is for your phone number. Do not write on any receipt. Americans are known as big tippers so always review you receipts carefully.
Please note that restaurant wait-staff prefer tips in cash. For this reason, it is recommended that you have some small change on you, even if you plan on charging your meal(s).

Hotels / Accommodations:

All hotels are equipped with all the modern conveniences (showers, toilets, bathtubs, hair blowers, etc.) that you would find in a U.S hotel. Yes the rooms are smaller and maybe the shower and bathroom facilities are as well. Remember you are not traveling home but are abroad. Rooms may be smaller than you are used to based on European standards.
• Mini-bar items and access to pay TV channels are at your own expense.
• Review our website for particular information on the accommodations available at your hotel.
• Please note that while we do request non-smoking rooms for our clients, Holy Land hotels are less stringent about enforcing these rules.

Toiletries:
Hotels provide soap, shampoo, conditioner and other toiletries that you would find at home. Housekeeping is provided daily along with fresh bath, and hand towels. Some hotels do not provide washcloths. Bring your own.
• It is recommended that you bring your own shampoo, conditioner, body lotion, etc.
• Stop at Wal-Mart, Target or your local food store and purchase travel size toiletries.
• The toiletries provided by your hotel are different from those found at home.
• The materials, chemical and fragrances they use may not agree with your skin type.

Electricity:

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Before leaving home, you will need to purchase an international adapter so your two-prong plug will connect to the various local electrical supply outlets (check that it is sufficiently powerful for your appliance), and a converter to convert the 220 volts to 110 volts. Adapter/converter kits that include the entire range of plugs can be purchased at better electrical supply stores.
• Stores such as Fry’s, Wal-Mart, K-Mart, Radio Shack and Target sell adaptor/converter kits readily.
• Buying electrical devices in foreign places is not recommended unless you are sure that the current they use is compatible with the current at home.

Telephones:

The telephone country code for Israel is +972 (from US 011 + 972 followed by the city code and telephone number)

Communication for Free:

You may communication for free during your Pilgrimage. If you have a smart phone (i Phone, Samsung, etc.) there’s different apps you can download in order to get free calls to United States any time while you in Holy Land or anywhere else in the world. Below are the recommended download applications for you to choose. Make sure the person you are contacting has the same application on their phone.

magicjack

Skype logo.svg

Viber logo.svg

tango

 

Hotel Telephones:

While telephones offer convenience, they do tend to cost substantially more than public phones. You may choose to utilize a calling card to be more cost efficient, however, be advised that most hotels charge a connection fee which ranges from 1.00 - 5.00(estimate) Israeli shekel (ILS) for such calls almost (estimate) $1-1.50 USD. This would be calculated in minutes.

• Review the hotel itinerary on our website for hotels that offer free International Calling.

Cell phones:

• You may bring your cellular phone, but make sure to contact your wireless phone provider and inform them, that you will be traveling out of the country (giving them destinations). Most have an "international plan" if not get one for the trip. This will allow you to make calls to the United States while you are out of the country using your wireless phone. You may also purchase a pre-paid phone.
Public Toilets:
Known as WC, and available in most tourist locations.
• You will be amazed on how clean well-kept they are.
• Many public toilets are manned by attendants who ask for a small "user's fee"(one shekel).

Photos:

If you are bringing a digital camera, make sure to bring extra batteries.
• Be aware of posted signs. Photography is not allowed in some museums and churches.

Taxis:

Choose only those vehicles with a meter and a taxi sign.
• We recommend you pre-negotiate the fare, as taxi drivers in some countries may attempt to overcharge unwary travelers.

U.S. Customs:

U.S. citizens who have been in The Holy Land for more than two days may return to the United States with up to $800 worth of merchandise duty-free.
• For those who wish to bring more home with them, a flat rate of 3% duty is levied on the next $1,000 worth of purchases. It's a good idea to retain the receipts from your purchases should they be requested by a Customs Inspector upon your return to the United States.
• For details visit the U.S. Customs and Border Protection website http://www.cbp.gov/xp/cgov/travel.

Meals / Food:

In the Holy Land they tend to dine later than we are accustomed to. Your dinners will be scheduled around your tour group excursions and may be as late as 6:30 pm. So always have snacks available to sustain you. Water on the coach is supplied by the driver for $1.00.

• In Israel, breakfasts are buffet style.
• Your breakfast will include juice, tea, coffee, iced tap water and other beverage refreshment.
• Unlike in the USA, it is frowned upon to take food out of the breakfast room.
• Dinners in Israel will be served buffet style.
• Your meals include iced tap water and coffee or tea. All other beverages, including bottled water, will be at additional cost.

Check with your tour guide or concierge for a list of good restaurants.

Language:

The official language of Israel is Hebrew and Arabic. English is taught at an early age to school children and widely spoken, so there should be no problem in communication.

Passports:

We require your complete passport (as it appears on your passport) information on your reservation form. This allows us to expedite your airline reservations.

• For an up-to-date country-by-country listing of passport requirements around the world.

Go to the "Foreign Entry Requirements" page of the U.S. State Department website at http://travel.state.gov/passport/passport_1738.html

• Your Passport must not expire within 6 months of your travel date.
• Passport 6 months or less need to be reissued.
• These regulations are enforced. You may be denied access on your flight.
• We advise you to have at least 2 copies of your passport. This is for your protection.
• Keep your copies in separate and secure areas.
The current (since early 2013) policy in Israel is not to stamp passports but to issue travelers with a personalized printed card. This card has a scanned copy of your passport photo on it, along with your name and entry date. This card must be kept with your passport throughout the duration of your stay in Israel. Be sure to keep this with you, as it is your proof of entry to the country and you may need it to show at Israeli checkpoints if asked. You also need to show it when leaving Israel/ Palestine. If you actually would like a stamp in your passport, the authorities will still provide this for you if requested.

Visas:

A visa is not needed for US citizens to enter Israel and Palestine.

What to Pack

Clothing:

Consider the climate. It all depends upon the season as to what the average temperature will be in Israel.
• We would suggest checking out CNN weather on the web and get a current 5 day weather report for Jerusalem, Tiberias and the Dead Sea.
• Wear some layered clothing. Light coat in early morning which you’ll probably remove later in the day.
• No formal clothing please.
• Slacks, pants, capris, are worn.
• No shorts or sleeveless blouses are permitted in the churches.

For both sexes, avoid tank tops or any type of sleeveless shirt. Jeans are a disaster in the hot weather. For both sexes we encourage you to wear light weight hiking pants made of synthetic fabric by companies such as Columbia and The North Face. Some of these also have zip off bottoms that convert the pant into shorts. Long light skirts for women are comfortable and work with the dress code as does light-weight, light-colored linen or cotton slacks. For men light khakis work as well.

Make sure you have a good pair of walking shoes. If new, make sure you walk in them for a couple of weeks to break them in. On the plane, you will want to wear loose-fitting clothes and pack a pair of slippers to wear for the flight, as well as a lightweight jacket.

FAQ’s

What should I do if I lose my ticket?
If you should lose your ticket prior to your departure date, contact Nativity Pilgrimage immediately. We will fax a copy of your original ticket to the airlines. You will need to arrive at the airport extra early and sign a Lost Ticket Indemnity Form, and pay the airlines a $100 reissuing fee. If you should lose your ticket during your trip please immediately inform your tour guide who will advise us, so that we may follow the same procedure.

What should I do if my flight is cancelled or delayed?
If your flight is cancelled or delayed it is imperative that you work DIRECTLY with the airlines at the airport to arrange for alternate flights or protection.

• Once your tickets have been issued or you have check-in for your flights, Nativity Pilgrimage can no longer make any changes to your flight itinerary. This can only be done by the airlines. In such case, remember, the squeaky wheel gets the grease, so be persistent.
• It is important to remember that it is not the airline agent’s fault, so try your best to remain courteous to them, as you may find that you receive more assistance this way.
• The airlines are not required to offer reimbursement for personal expense or overnights when delays/cancellations occur due to weather. We strongly recommend the purchase of Traveler's Insurance for this reason. However, if you find that you have no luck with the airline personnel, please contact Nativity Pilgrimage and we shall do all in our power to assist you.

What should I do if I miss my flight due to my late arrival at my departure airport?
If you should miss your flight, due to your own late arrival at your departure airport, it is imperative that you work DIRECTLY with the airlines at the airport to arrange for alternate flights. You will incur additional costs (minimum of $200 per person) for such changes. Please note that you should contact Nativity Pilgrimage once your alternate arrangements have been made so that we may arrange for a private transfer (at your expense) if necessary.

What happens if I have a problem or complaint during my trip?
If you have any problems, concerns, or complaints during your trip, please communicate them IMMEDIATELY to your tour guide. Your tour guide is at your disposal to assist you with all your needs including issues with your hotel room, meals, etc.
• Remember, there is very little that can be done to undo a problem once you have returned home, but, most of the time your tour guide can address any concerns you may have swiftly.
• However, if the issue is not resolved to your satisfaction by your tour guide, then please contact our office.

E-Mail Communications

We realize that there are individuals that may not have an e-mail address. Communications regarding registration, insurance, airline reservation E- Ticketing and other important information will be sent to the Rita at the church office. Please stop by the office to inquire about anything that you may need. She will communicate your needs and requests to us.

Note:

Though every effort will be made to follow the itinerary, it should be considered as an indication of the tour, rather than a contract of places to be visited.
• Occasionally local religious holidays, national days, traffic conditions and other events may necessitate changes in the sequence of visits or the missing of certain visits.
• We will have daily Mass and strive to be in the places as indicated. However, sometimes this is not possible as the site may not be available for Mass or itinerary changes are forced upon us. In this case an alternative site for Mass will be arranged.

Our intention is to operate all pilgrimages to Holy Land, as listed in the itinerary, however, from time to time, due to the state of affairs in the area, departure may be cancelled, and in which case, all money would be refunded.

Please feel free to contact us for additional information and/or questions or concerns.

Our daytime hours (Monday-Friday) are 9:00a.m.-5:00p.m. CST.

Share with us your feedback upon your return from your pilgrimage.

Nativity Pilgrimage Management and Administrative Staff

Toll free: 1.844.400.9559
Local Tel
: 832.406-7050
info@nativitypilgrimage.com
www.nativitypilgrimage.com

 

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